Processing & Fulfillment Time:
Orders placed through FactoryZ.co typically require 3 to 6 business days for handling before shipment. This includes packaging, quality control, and prep. Orders placed on weekends or holidays will begin processing on the next business day.
Delivery Timeframes:
Delivery times can vary depending on the product and destination. Most orders shipped within the United States are delivered within 14 days from the date of shipment. Please note that delivery timelines are estimates, not guarantees.
Pre-Orders & Made-to-Order Items:
If a product is listed as a pre-order or made-to-order, the estimated ship date will be clearly noted on the product page. These dates are subject to change without notice based on supplier or logistics delays. We’ll notify customers of any major changes.
Tracking & Notifications:
Once your order ships, you’ll receive an email with tracking details. Please allow up to 48 hours for tracking updates to reflect in the carrier’s system.
Shipping Methods:
We ship using a variety of trusted carriers including UPS, USPS, FedEx, and others. The choice of carrier depends on order size, destination, and service speed.
Delays, Address Errors & Responsibility:
FactoryZ.co is not liable for delays caused by carriers, incorrect shipping addresses, or events outside of our control (weather, customs clearance, etc.). Be sure to enter your shipping information carefully at checkout.
