Track Your Order

Orders / Tracking

Track Your Order

Two ways to check on your shipment. Sign in to see full order details and real-time tracking, or jump straight to the carrier with your tracking number.

Choose your path FactoryZ · Eau Claire, WI

01 — Recommended

Sign in to view full order details

Enter your email and we’ll send a one-tap login link. No password to remember. You’ll see every order you’ve placed, full tracking history, and direct links to UPS or USPS.

  • Real-time tracking status, updated automatically
  • Full order details — items, prices, shipping address
  • Request returns and reorder past purchases

02 — Quick Lookup

Already have a tracking number?

Paste your tracking number below and we’ll send you straight to the carrier’s tracking page. Works for UPS and USPS — the two carriers we ship with.

03 — Need Help

Lost in transit? Wrong address? Stuck status?

Our support team responds within one business day. We’ll dig into your order, contact the carrier on your behalf if needed, and get you a clear answer.

Customer Support

customer.support@factoryz.co

Response Time

Within 1 business day